moneypak.com moneypak.com

moneypak.com

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URL: moneypak.com

IP: 208.87.176.39

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the ONLY option to pay for this card in the store is CASH, no Debit, Credit Card or any other traceable method
I bought the card for a few hundred dollars and called the number on the 800# on the back of the card 15 minutes later to verify funds
A young... See Moremale with thick accent answered after a long hold asking me for card number in broken English and in a manor much as you would expect from a mugger. They would not provide any info without me first providing it to them... odd, but whatever.
So after the young lad finally verified the amount was active on the card I went to say good-by and he began asking me for all my personal contact information.... That's weird I though, and I said that I did not want to give it out.
The very abrupt boy then proceeded to tell me that he was going to be forced to CANCEL MY CARD!
How absurd, to sell a card that can only be purchased anonymously with cash and while it is good immediately, if you call their 800 service they threaten to steal they funds you've placed on the card because you will not divulge all your own information.

So of course I asked to be transferred to a supervisor and was shocked when the rep actually said that he would transfer me. I was not as surprised when I got picked up again from a blind queue where the second rep was as young, unprofessional and clueless as the first. The first time I asked he was not a manager, but when i said that I had a complaint all of a sudden he was. I told the story for which he said sorry but didn't care much further, so I asked for a corporate mailing address where I could send a written record of the call and a complaint. Again unsurprisingly he told me they don't have a mailing address, any other phone number, or any other means of talking with anyone except the reps that answer the phone.

Don't be fooled, they may have a product that works for some, but it is only as good as the employees they hire and management who will assure ethical and honest dealings. I do not expect my funds to be available after that call and will likely have to report this to the authorities.
By gravatar JonB4 (New User) - on Dec 11, 2013 - 18:19 | report
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About moneypak.com

Green Dot - MoneyPak

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