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I ordered this product yesterday 10/5/2014. I too had a very difficult time understanding this so called tech from India. As stated above, my computer had so many errors that it was ready to blow up. They proceed to show you a report with all the errors,... See Morebut never actually give you a copy so you can review at a later date. I proceeded to ask the first tech what code 43 was, since it was my usb host for my mouse that wouldn't work. I was immediately switched to another tech. which reiterated the same information as the first. Then after he got frustrated with me he switched me back to the first tech. I asked him again what was code 43 and he immediately switched me to some lady and she proceeded to tell me it was a hardware problem. I told her I didn't think so since the mouse works in my other usb port. She disconnected me. They don't download all the drivers and you have to finish the rest of the down load. Well, to my surprise, when I tried to download the driver for the USB Interface Device, my computer said it was for win xp and 2000. I have win 7. So, I emailed them per their instructions, plus print screens of the two windows with the messages. Hopefully, I will get a refund. If I could give a rating of 0 I would.
By gravatar CarolB6 (New User) - on Oct 06, 2014 - 18:25 | report
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Same as above. I purchased and they did fix one driver problem then while remotely working on my computer was told of some problems and for $300 they could fix it. I said no and they offered to fix it for $200. Hopefully they did not plant a virus.
By gravatar PaulS27 (New User) - on Aug 05, 2014 - 00:22 | report
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I purchased the driver manager and had some difficulties installing the drivers so I availed myself of the free technical support. The technician in India took over control of my computer remotely to do the install but complained that performance issues were preventing him from competing the task. ... See MoreHe then claimed that I had serious performance problems with my computer that only a certified Microsoft engineer could fix and sold me a "tune-up". For example, he claimed there were certain temporary files that were taking up "virtual memory" that came about because I had visited certain "unsecured" web sites and that these files could not be deleted by normal means and their mere existence was killing performance. I was incredulous but did not want to take any chances. The engineer proceeded to do things that I do myself periodically, including deleting the temporary files the usual way, and when he was done my computer was in the same state as before. He seemed to be fairly honest so I asked him if the temporary files that he had deleted were a performance issue or just taking up some disk space. He said they were just taking up disk space. The engineer did run the Junk Removal Tool, Hitman Pro, etc., but these are things I do myself periodically. I did not pay money for someone to do what I was able to do myself. I paid money because I was led to believe there was a severe problem that was beyond my capability to solve. But fraud was perpetrated here, the sale having been based on a lie. I did ultimately get my money refunded after shouting "fraud" over and over. I am forced to select at least one start before I can submit this review, but that is overpraise.
By gravatar RonaldA3 (New User) - on Mar 31, 2014 - 12:57 | report
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Do not buy this! After you pay, then you find out you have to talk to a "Tech", some Indian who you can't understand, but I did understand they wanted me to pay another $250 to do a "tune-up."
By gravatar EnormusJ (New User) - on Sep 21, 2013 - 03:29 | report
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Home | Driver Manager | Manages Your Driver Updates.

Why Choose Driver Manager? [one_half] Advanced Technology Driver Manager software uses the most advanced technologies for detecting your PC drivers, matching

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